Thursday, October 23, 2008

What Are the Best Laptop Theft Recovery Measures?

The old standby goes -- there's no one security measure that's perfect, but you can make it a lot easier.

The first and most obvious layer is physical access. Don't leave your laptop visible in your car when you park. Lock your office doors. Don't leave it at a coffee house when you go to the bathroom.

The second is physical security. Invest in a laptop leash and chain it down if you work in a shared office space environment.

The third layer is physical deterrence. Customize the heck out of your computer. A big engraved security mark (be it your driver's license #, your name, your cell #, your email address, whatever) will turn off thieves. Same if you've got anything else that's obviously unique and can't easily be removed.

The fourth layer is electronic deterrence. A boot password and a screensaver password will deter unskilled theives. There are plenty of skilled thieves who plan to reformat the drives, but a few will be deterred by not being able to sell the laptop on the corner without a password. (If you don't believe me, hang out in midtown NYC long enough and you can get offers to sell hot laptops in the $100 range).

The fifth layer is tracking. Things like LoJack and all the other services. If they boot your laptop it'll contact the network and you can at least have a shot at getting it back. (Note, some of these are not compatible with a boot password). Of course, record your Windows serial # (if you run Windows) and your Dell quick service code (if you use a Dell) or the equivalent for your system. These are uploaded.

The sixth layer is luck. Sometimes people catch theives by webcam, sometimes by stupid emails, sometimes by pure random encouters. You gotta get lucky.

No one of these layers is sufficient and it's silly to talk about LoJack for Laptops if you leave your laptop sitting in the open for somebody to grab it. LoJack is most useful to break open crime rings, not to actually get your laptop back -- by the time the police get around to subpoenaing the ISPs your laptop is gone, but the thieves might not be. I run it, but I don't expect it to save my butt.

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